Phoenix Credit Union

Identification Requirements

Identification Requirements for Signatories to Accounts

To validate your identity in terms of the requirements of the Australian Government's Financial Transaction Reports Act 1988, 100 points of identification must be achieved.

Documents provided as proof of identity must be either originals or certified copies of the originals. All documents must be in the same name under which you wish to operate your accounts. Following are examples of acceptable documents.

Adults 18 years or over
Birth certificate (can only be used if the name on the certificate is the name you are currently known by); or passport; or citizenship certificate (only one of these can be used)
70 pts
Driver's Licence, Centrelink Benefits card (only one worth 40 pts, additional documents worth 25 pts) 40 pts
Confirmation from Employer, Mortgage documents, Council rates notice 35 pts
Plastic card (e.g. ATM, Medicare, Library); passbook 25 pts

Juniors under 18 years
Birth certificate
100 pts
Letter from school principal on official letterhead confirming enrolment 100 pts
Combination of approved documentation as listed for adults 100 pts

Other forms of identification may be acceptable:

  • read the "100 Point Check" form (below) for information on the range of suitable identification documents: or
  • if you're unable to validate your identify in terms of the "100 Point Check", you may be covered by the provisions of the "100 Point Check Special Provision" form (below).

100 Point Check (for information only)
100 Point Check Special Provision (for information only)

Questions

Please contact us if you are having difficulty in providing sufficient proof of identity.