The Phoenix Telephone Teller System gives you 24 hour access to your accounts from any touch tone phone. It's a free service, you only pay the cost of a local call, regardless of where you ring from within Australia.
By simply calling from any touch tone phone and following the voice prompts, you can:
 | Check your Savings, Loan and Term Deposit account balances |
| Have your last five transactions read to you |
| See if funds have been credited to your account |
| Transfer funds between your accounts |
| Make a payment using BPAY |
| Obtain interest earned for the last financial year |
| Change your Access Code |
What number do I call to access Telephone Teller?
The number for Phone Banking is 1300 657 523. You will be taken step by step through each action.
What happens if I forget my access code?
You must notify Phoenix Credit Union that your access code is not working or you have forgotten it, after identifying you we will issue you with a new access code.
More information
Conditions of Use of Internet and Phone banking.
Apply
Apply for Phone Banking.
Questions?
If you have any questions, please contact us.