- Do I have to be a member to open an account?
- How much do I need to deposit to open an account?
- How do I make deposits to my account?
- How do I make withdrawals from my account?
- How often will I receive information on my account?
Do I have to be a member to open an account?
The Credit Union is a mutual financial services organisation and as such is owned by its members, each one of whom is a shareholder. Part of the account-opening process is to become a member. Learn more about membership.
How much do I need to deposit to open an account?
The value of the deposit required varies with each account. Check our for more details.
How do I make deposits to my account?
- direct credit of payroll or other income;
- transfer from another savings or transaction account;
- Internet or telephone banking transfer;
- over the counter at the office of Phoenix Credit Union; or
- over the counter at any Westpac Bank branch using your Phoenix Credit Union issued personalised deposit book.
Learn more about accessing your money.
How do I make withdrawals from my account?
Accessing your money will depend on the particular features of your account. If you require more information on each facility please refer to the accessing your money section of the site.
How often will I receive information on my account?
Statements are issued six monthly or as requested.
Account Balances are available through our Internet and telephone banking services and Statements are available through our internet banking service. Learn more about accessing your money.
Apply
Apply for a savings account. 
Questions?
If you have any questions, please contact us. 