The Phoenix Telephone Teller System gives you 24 hour access to your accounts from any touch tone phone. It's a free service, you only pay the cost of a local call, regardless of where you ring from within Australia.

By simply calling from any touch tone phone and following the voice prompts, you can:

	Check your Savings, Loan and Term Deposit account balances
	Have your last five transactions read to you
	See if funds have been credited to your account
	Transfer funds between your accounts
	Make a payment using BPAY
	Obtain interest earned for the last financial year
	Change your Access Code

What number do I call to access Telephone Teller?

The number for Phone Banking is 1300 657 523. You will be taken step by step through each action.

What happens if I forget my access code?

You must notify Phoenix Credit Union that your access code is not working or you have forgotten it, after identifying you we will issue you with a new access code.

More information 

Conditions of Use of Internet and Phone banking.

Apply

Apply for Phone Banking.

Questions?

If you have any questions, please contact us.